Privacy
Family sees the journey. Not the rest of your life.
CrewParent Live is made by CrewParent Live LLC, a Wyoming limited liability company. Questions or requests: [email protected].
The app helps family see a crew member’s trip shape and when the house situation changes — on iPhone. It shows schedule and flight-stage status for trips you choose to share. It is not air-traffic control, navigation, or a mid-flight tracking guarantee.
Accounts
You sign in with Sign in with Apple or Google. Authentication is handled by Firebase Authentication. Firebase is a Google service; we use it for sign-in, data storage, and server functions. To protect against abuse, the app uses Apple App Attest with Firebase App Check, so our servers only answer the real CrewParent Live app. We do not create accounts for children.
What we store
On our servers (Firebase, a Google service): your account ID, the email address from Apple or Google sign-in, and the name you use in the app; pilot and follower relationships; published trip and schedule-stage status; invite / share tokens; device tokens used only if you enable push notifications.
Trip and contact details a crew member chooses to add: the crew member’s home address; the crew member’s phone number, so approved family can call, message, or FaceTime them from the app; and the layover hotel’s name and address. From a schedule we keep only flight and hotel details: never other crew members’ names or employee numbers, and never the schedule’s notes.
On your device: widget snapshots for the crew member you selected, and on-device layout choices.
Saved with your account (visible only to you): the nicknames you give crews and how you group them, so they come back if you reinstall or sign in on a new phone. Nicknames never change the name family or other crews see. If you follow a crew through their shared calendar, the flights we check for you are saved with your account under the name you see for that crew.
Calendars
With your permission, the crew phone may read device calendar / ICS entries that look like crew trips (for example pairing or duty blocks). We use those entries to build the trip surface. iOS gives apps access to all calendars at once. CrewParent Live only looks at the calendar(s) you choose, checks them on your phone for flights, and sends only the trip details you decide to share. For each trip, that is the flights and times and the layover hotel. Events that aren’t trips never leave your phone. Followers connected through the shared calendar can see calendar changes even if the crew phone is off. To do this, family phones read the crew member’s shared calendar and upload flight watches (the flights to check status for) to our servers.
Airline credentials
We never ask for your airline login.
CrewParent Live only reads your schedule — from Apple Calendar, a calendar file you upload, or trips you enter yourself. We never ask for, see, or store your airline username, password, or crew-portal access.
Flight status
After the crew syncs a trip, we may request flight status from our aviation data provider, FlightAware, so approved followers can see schedule and stage (for example departed, approaching, landed). Those phase updates do not require the crew phone to stay online. Schedule edits from the crew publish when the crew phone can reach the network. We do not promise a continuous mid-flight map track. Contains AeroAPI data © FlightAware LLC 2026. CrewParent Live is not affiliated with FlightAware LLC. FlightAware’s processing of API traffic is governed by FlightAware’s own terms and policies.
Weather and maps
Weather in the app comes from Apple WeatherKit. To show weather, the app sends the location of the relevant airport or home city to Apple. To estimate the drive home and to find airports, the app sends the home address or the airport you type to Apple Maps. We don’t use GPS location.
Notifications
Push notifications are optional. They are sent through Google’s Firebase Cloud Messaging and Apple Push Notification service. You can turn stage and related alerts on or off. “Nearby” style alerts default off. “Available” / good-time-to-reach status is shown in the app and is also offered as an optional “Available” notification (Settings → Notifications → Available) that you can turn on or off.
Nearby
Nearby is off by default. When it is on, it shares only a first name plus an airport, or an alert that you are at the same hotel, with crew members you follow who also follow you, and only if they have also turned Nearby on.
Widgets
Home Screen widgets read a shared App Group snapshot for the selected crew member’s schedule-stage status. Widgets do not collect a new category of data beyond what the app already shows.
Who can see a trip
Access uses a token invite plus pilot approval. Followers see only what the pilot has published after approval. The pilot can remove a follower at any time. When they do, that follower loses access right away, and the app on the follower’s iPhone deletes that crew member’s trips, home address, nicknames, widget and notifications. Guessing a pairing number is not enough. Crew members see the names of their approved followers and whether each one has opened the app in the last day. This version uses token-based share — not an open directory of crews.
Retention and deletion
We keep account and trip data while your account is active and as needed to operate the service. You can delete your account in the app (Settings). Deletion removes your account, trips, connections, nicknames, device tokens and alert records from our systems. Server logs that may contain your account ID are deleted automatically within 30 days, and backups expire on their normal schedule. When you delete your account, your followers lose access first, and their iPhones delete your trips and details. We keep only a short record that sharing ended, with no trip or contact details, so their devices know to clear it. If you signed in with Apple, we also attempt to revoke your Sign in with Apple token as part of deletion.
Subscriptions
CrewParent Live offers Individual and Family paid plans, sold through Apple’s App Store. Apple handles payment. We don’t see your card number or billing details. To turn on your plan and share it with your household, our server keeps the plan, its status and renewal date, and Apple’s transaction identifiers for your purchase. Apple sends us updates when a plan renews, changes or is refunded. The app checks your purchase status only to turn on the features your plan includes.
Analytics
We use Firebase Analytics to understand how the app’s features are used, such as which screens are opened, which settings are turned on, and whether a free trial was started or a purchase was restored. This information is linked to a device/app identifier, not to your name or email — we do not set a user ID in analytics. We use it only to improve the app, not for advertising, and we don’t use it to track you across other companies’ apps or websites. Analytics data is kept for 14 months and then deleted automatically.
Crash and performance data
When the app crashes or runs slowly, crash and performance reports may be sent through Firebase Crashlytics and Apple. We use them only to find and fix problems and keep the app stable.
No selling, no ads
We don’t sell your data or use it for advertising.
Children
Family View is a display on a parent’s or guardian’s device. We collect nothing from children, and the Service is not directed to children under 13.
What we don’t take
- We don’t make accounts for kids.
- We don’t keep tickets, reservation numbers, jumpseat paperwork, or seat maps, and we don’t keep other crew members’ names or employee numbers.
- We don’t follow the airplane minute by minute as a continuous map track.
- We don’t read the rest of the personal calendar — only trip and duty blocks the crew phone is allowed to share.
How the app may be used is in the Terms.
This website
These marketing pages do not collect app accounts, invite tokens, or API keys.
Contact
CrewParent Live LLC, a Wyoming limited liability company
[email protected]
To delete your data: use Delete account in the app, or email us from the address on the account.