Support
For the people at home, and the crew on the trip.
Closed beta. If something on the trip looks wrong, say so.
Contact
Email support@crewparent.live. Say whether you are crew or family, and what the screen showed — not a tail number.
Short answers
How do I get the app?
Closed TestFlight. The public link is a placeholder until the beta list opens. Invite tokens are not on this site.
Does family see the whole calendar?
No. CrewParent reads flight and trip entries. Family sees the published journey — not personal appointments.
Will it update while they’re in the air?
Only when the crew phone can reach the network. A locked bag mid-flight is not a live feed. We do not claim otherwise.
Is a Getting Home flight a ticket?
No. Scheduled commute options are not tickets and not jumpseat. If there is no honest option, we leave the line empty.
Can anyone with a pairing number join?
No. Pilot or crew approves each viewer. A pairing identifier is trip metadata, not a house key.